Understanding Your Internal and External Customers
Through Enneagram 九型人格之顧客與銷售

Date:

Seminar 1 – 17 June 2016 (Fri)
Seminar 2 – 21 July 2016 (Thu)

Schedule:

For both seminars –
06:30 PM – 07:00 PM (registration and networking with some refreshment provided)
07:00 PM – 08:30 PM (seminar time)

Venue:

Room UR8, SCOPE Admiralty Learning Centre,
City University of Hong Kong, 8/F., United Centre,
95 Queensway, Admiralty, Hong Kong.
(香港金鐘道95號金鐘統一中心八樓UR8室)

Speaker:

Dr. Joe Lam (林家進博士)
Please refer to the following link for the speaker’s profile –
http://www.enneapsychology.org/teams/joe-lam/

Language:

Cantonese

CPD Hours:

2 IA CPD hours (HKCAAVQ Ref. No.: 80/105/02) for each of the 2 seminars, thus adding up to 4 IA CPD hours if you complete both seminars

Enrolment Period:

23 May 2016 – 15 June 2016 (for Seminar 1)
23 May 2016 – 19 July 2016 (for Seminar 2)

Charge:

Free of charge for existing members

Benefits:

> 透過九型人格學的知識加强對客戶(內部與外部)的認識
> 學習分辨不同型號性格客戶的技巧
> 加强與客戶有效溝通的能力
> 掌握對不同型號性格客戶的銷售策略

Content:

Seminar 1 – 17 June 2016 (Fri)
> 九型人格學理論及概念導論
> 九種不同型號性格介紹
> 分辨不同型號性格的技巧介紹

Seminar 2 – 21 July 2016 (Thu)
> 九型人格學理論及概念導論
> 九種不同型號性格介紹
> 不同型號性格的心理需要及溝通模式